Granted the case in question was a Camaro at a Chevy dealership(he suspected more than one dealership actually) but I would not expect any different behaviour at some Ford dealerships either. If you have a rather healthy running car and need to have a dealership look at it then you need to watch this video. You also need to do something to try and prevent this from happening to your car. I thought of mentioning to the service department and/or showing them you are logging the mileage on the car. If you watch this whole vid you will hear toward the end that there begins a discussion regarding the smell of a burnt clutch. Neither the dealer or Chevrolet customer service has done anything about this.
Here it is;
Video: Camaro Owner Busts Mechanics Beating On His Car - LSXTV
I think this same concern might go for any place you have to leave your car to have something done to it. Long ago I quit leaving my car anywhere without me in it and quit having any other people try and work on it but you don't exactly have that option if it is a warranty situation on a newer car.
Here it is;
Video: Camaro Owner Busts Mechanics Beating On His Car - LSXTV
I think this same concern might go for any place you have to leave your car to have something done to it. Long ago I quit leaving my car anywhere without me in it and quit having any other people try and work on it but you don't exactly have that option if it is a warranty situation on a newer car.